Software as a service (or SaaS) is a way of delivering applications over the Internet—as a service. Instead of installing and maintaining software, you simply access it via the Internet, freeing yourself from complex software and hardware management.


  • SAAS can solve business problems through products that include software, hardware, and hosting services for a contracted period. SaaS provides uninterrupted access to the specific software you need to make fast, accurate business decisions.
  • SaaS solutions are generally multitenant, meaning that all organizations have the same version and must upgrade at the same time. With traditional SaaS, if you want to customize anything, you must move off that platform and onto something new. But with managed SaaS, you don’t have these restrictions. You don’t have to upgrade the software as soon as an upgrade is available. Instead, you have the flexibility to delay an upgrade to a mutually convenient time. Also, as your analytics needs change, you can move to a more customized hosted managed service without having to migrate or rebuild the environment.
  • One of the benefits of managed SaaS is that it helps you step through the maturity curve of analytics. It is ideal for organizations that have test-driven analytics using a RaaS-type solution and want to start building out their own analytical capabilities with a low entry cost.

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